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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Linkup is an innovative AI tool that enhances language models by allowing them to access and engage with real-time web information. By integrating directly into AI workflows, Linkup offers a method for obtaining relevant, current data from reliable sources at a speed that's 15 times faster than conventional web scraping approaches. This capability empowers AI models to provide precise, up-to-the-minute answers, enriching their responses while minimizing inaccuracies. Furthermore, Linkup is capable of retrieving content across various formats such as text, images, PDFs, and videos, making it adaptable for diverse applications, including fact-checking, preparing for sales calls, and planning trips. The platform streamlines the process of AI interaction with online content, removing the complexities associated with traditional scraping methods and data cleaning. Additionally, Linkup is built to integrate effortlessly with well-known language models like Claude and offers user-friendly, no-code solutions to enhance usability. As a result, Linkup not only improves the efficiency of information retrieval but also broadens the scope of tasks that AI can effectively handle.

Description

SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle. Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution. The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement. The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Aha! No 
Axis LMS Yes 
Confluence No 
Contentful No 
Docebo No 
GitHub No 
Guru No 
Jira No 
Jive No 
MadCap Flare No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
Moodle No 
Orthogonal Yes 
Python Yes 
Salesforce Agentforce No 
Seismic No 
WordPress No 
Zendesk No 

Integrations

Adobe Marketo Engage Yes 
Aha! Yes 
Axis LMS No 
Confluence Yes 
Contentful Yes 
Docebo Yes 
GitHub Yes 
Guru Yes 
Jira Yes 
Jive Yes 
MadCap Flare Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
Moodle Yes 
Orthogonal No 
Python No 
Salesforce Agentforce Yes 
Seismic Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

€5 per 1,000 queries
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Linkup

Founded

2024

Country

France

Website

www.linkup.so/

Vendor Details

Company Name

SearchUnify

Founded

2008

Country

India

Website

www.searchunify.com

Product Features

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery Yes 

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