Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Linkence serves as a secure AI copilot platform designed to enhance organizational efficiency by integrating smart search, AI agents, and knowledge management into a single workspace. Functioning as a Chief of Operations for contemporary teams, it seamlessly links with existing tools such as Gmail, Outlook, Slack, Microsoft Teams, Notion, Google Drive, OneDrive, SharePoint, Jira, Confluence, GitHub, Salesforce, HubSpot, Zendesk, and several others. The Workspace AI acts as an operational lead within the organization, handling tasks such as producing recurring reports, identifying obstacles, drafting various documents, creating Excel exports, responding to inquiries based on actual company data, and carrying out authorized actions across different business platforms. Additionally, the Customer Support AI operates as an AI lead for incoming communications, efficiently managing each message, crafting tailored responses via email and WhatsApp based on established policies and ticket information, and ensuring that sensitive issues are escalated to human representatives when necessary. By combining these functionalities, Linkence not only streamlines operations but also fosters improved collaboration across all teams.

Description

MSP360 Backup provides a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace, encompassing all essential elements such as Exchange Online, Mail, OneDrive, Contacts, SharePoint, and Teams for Microsoft 365, along with Gmail, Google Drive, Contacts, Calendar, and Shared Drives for Google Workspace. The service is available in two editions: the Backup for Microsoft 365 and Google Workspace, designed as a SaaS Backup solution tailored for individual domain users, ensuring thorough data safeguarding while offering unified management and support across all primary components of Microsoft 365 and Google Workspace. For users with multiple domains, there is a specialized edition known as "MSP360 Managed Backup for Microsoft 365 and Google Workspace." This edition enables Managed Service Providers (MSPs) to efficiently oversee backups for a variety of clients and domains from one centralized console. With its adaptable licensing, scalability, and hassle-free restoration options, this solution not only enhances cloud data protection but also optimizes operational processes, making it a perfect fit for both MSPs and larger organizations. Additionally, the intuitive interface further improves user experience, allowing for straightforward navigation and management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence Yes 
ConnectWise PSA No 
GitHub Yes 
Gmail Yes 
Google Drive Yes 
Google Workspace No 
HubSpot CRM Yes 
Jira Yes 
Microsoft 365 No 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Notion Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Integrations

Confluence No 
ConnectWise PSA Yes 
GitHub No 
Gmail No 
Google Drive No 
Google Workspace Yes 
HubSpot CRM No 
Jira No 
Microsoft 365 Yes 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft SharePoint No 
Microsoft Teams No 
Notion No 
Salesforce No 
Slack No 
Zendesk No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

$3/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Linkence

Country

United States

Website

linkence.ai/

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

www.msp360.com

Product Features

Product Features

Backup

Backup Log Yes 
Backup Scheduling No 
Cloud Backup Yes 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup Yes 
Local Server Options No 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

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