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Average Ratings 0 Ratings
Description
You can add Lime Talk online chat to your website or eshop, and every customer will have the opportunity to get in touch with and receive a response in just seconds.
Lime Talk gives you a real-time overview of your website visitors, along with useful information such a visitor's geographical location, the product they are currently browsing and other details.
Lime Talk is mobile-optimized and fully customizable. You can choose any color or any text.
Description
Talisma Chat and Co-browse allows businesses to engage with website visitors in real time through dynamic text conversations and shared browsing capabilities. Agents can simultaneously assist multiple users while providing tailored and prompt support, thus enhancing the overall online experience for visitors. This platform gives employees quick access to a consolidated view of past customer interactions across various channels, enabling them to efficiently address inquiries by utilizing a repository of frequently asked questions, response templates, web links, and documents. Additionally, Talisma DCEP chat is engineered to initiate chat sessions based on specific visitor behaviors, resulting in chat invitations for users as soon as they visit the website or exhibit particular browsing patterns. Consequently, this not only enhances customer satisfaction but also lowers the costs associated with customer service, decreases the rate of shopping cart abandonment, and boosts conversion rates. Overall, Talisma Chat and Co-browse represents a significant advancement in streamlining customer interactions and improving business outcomes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Drupal
Yes
Google Tag Manager
Yes
Joomla!
Yes
Magento
Yes
PrestaShop
Yes
Shopify
Yes
WEXBO
Yes
Webnode
Yes
Weebly
Yes
WordPress
Yes
Integrations
Drupal
No
Google Tag Manager
No
Joomla!
No
Magento
No
PrestaShop
No
Shopify
No
WEXBO
No
Webnode
No
Weebly
No
WordPress
No
Pricing Details
$4.20/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Lime Inspirations
Founded
2012
Country
Czech Republic
Website
www.limetalk.com
Vendor Details
Company Name
Talisma
Founded
1999
Country
India
Website
www.talisma.com/products/live-chat-co-browsing-solution/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No