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Description
Lightyear develops innovative software designed to streamline your telecom lifecycle, covering everything from procurement to renewal. You can easily configure your service online, receive validated quotes at the best prices, and rely on us to manage your implementations, along with handling future maintenance issues and renewals automatically. The current process for acquiring and managing enterprise-grade IT network infrastructure is cumbersome and lacks transparency, leaving businesses frustrated with outdated methods like calling providers for serviceability checks and enduring long waits for quotes that ultimately require negotiation. By leveraging proprietary datasets from a multitude of sources, we automate vendor validation and ensure that the pricing you receive is thoroughly vetted before it reaches you. Our project management team is dedicated to meeting your deadlines and priorities, supported by software tools that seamlessly integrate with vendors to facilitate this process. Lightyear was founded by individuals who were not traditional telecom experts but instead sought to address the inefficiencies they encountered in the industry firsthand, ensuring that our solutions are both user-friendly and efficient. We are committed to transforming the telecom procurement landscape for enterprises, making it easier and more transparent than ever before.
Description
OfficeWatch Call Reporting, a powerful telemanagement tool for enterprises, simplifies the management of the communication network and increases visibility. The dashboard features include tabs that list the most expensive, frequent dialed and highest-cost calls. This allows users to see a quick overview of all activity within their organization. Automatic notifications via email, screen popup and text to key personnel are a great way to reduce liability when an emergency call is placed. You can quickly distinguish misdials from true emergencies. Users can customize the dashboards and configuration settings to make the system work for them. The interface is intuitive and easy to use. OfficeWatch Call Reporting features a flexible reporting engine that allows users to schedule reports automatically without interrupting telecom administrators.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Aura
No
Avaya IP Office
No
Cisco 5000 Series
No
MiCloud Connect
No
MiContact Center Business
No
MiVoice Business
No
NEC UNIVERGE
No
Integrations
Avaya Aura
Yes
Avaya IP Office
Yes
Cisco 5000 Series
Yes
MiCloud Connect
Yes
MiContact Center Business
Yes
MiVoice Business
Yes
NEC UNIVERGE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$1
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lightyear
Founded
2020
Website
lightyear.ai/
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
No
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
