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Description
Lighthouse is a comprehensive hospitality technology platform built to drive revenue growth and operational efficiency. It centralizes hotel data across pricing, demand, competition, and distribution into one powerful solution. With forward-looking demand forecasting, Lighthouse helps hotels anticipate market shifts and optimize rates confidently. The platform provides access to extensive competitive pricing intelligence to ensure hotels stay aligned with market conditions. Portfolio reporting tools allow chains and management companies to track performance across multiple properties easily. Lighthouse also helps identify and resolve rate parity issues across distribution channels. AI-powered personalization tools strengthen direct booking strategies and guest engagement. Real-time dashboards simplify complex insights into actionable decisions. Global, top-rated customer support ensures smooth operations across time zones. Lighthouse enables hotels to uncover hidden opportunities and grow revenue faster.
Description
Encourage Your Guests to Bid for Room Enhancements
GUEST EXPERIENCE
1. Pre-Stay Email Notification
In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades.
2. Guests Submit Bids for Upgraded Rooms
Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact.
3. ...And Opt for Additional Services
Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.
API Access
Has API
No
API Access
Has API
No
Integrations
protel MICE
Yes
Cloudbeds
No
FairPlanner
Yes
Frontdesk Anywhere
No
GuestCentrix
No
Hotel Asset Reporting
Yes
HotelConnect
Yes
IDeaS G3 RMS
Yes
Mews
No
MyForecast
Yes
Integrations
protel MICE
Yes
Cloudbeds
Yes
FairPlanner
No
Frontdesk Anywhere
Yes
GuestCentrix
Yes
Hotel Asset Reporting
No
HotelConnect
No
IDeaS G3 RMS
No
Mews
Yes
MyForecast
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lighthouse
Founded
2012
Country
United Kingdom
Website
www.mylighthouse.com
Vendor Details
Company Name
Upsell Guru
Founded
2016
Country
Germany
Website
www.upsellguru.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No
Product Features
Pricing Optimization
Channel Analysis
Yes
Competing Product Analysis
Yes
Forecasting
No
Market Analysis
Yes
Multi-Store Management
Yes
Price List Management
Yes
Price Optimization Automation
Yes
Pricing Analytics
Yes
Profitability Analysis
Yes
Scenario Planning
No
