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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Begin making more lucrative business choices informed by the most precise customer behavior insights and month-to-month lifetime value (LTV) forecasts available from any Shopify application. Effective business strategies are rooted in a clear comprehension of your customers' genuine worth. Our Predictive LTV Model assesses the lifetime values of past, current, and prospective customers, enabling you to cultivate a more profitable and enduring direct-to-consumer (D2C) brand. Uncover which customers contribute to your current and future profitability, and utilize their transaction information to identify similar prospects. Our machine-learning predictive model is founded on the transaction histories of millions of customers across numerous D2C brands, offering you the chance to ground all your marketing, sales, and product development initiatives in proven analytics. By harnessing this powerful tool, you can make informed decisions that propel your business to new heights.

Description

500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents. 1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents. 2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations. 3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard. 4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing. 5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
Recharge
Shopify
Aircall
Attentive
Blotout
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Meltano
Pinterest
Segment
ShipStation
Shopify Plus
Snapchat
TikTok
WooCommerce

Integrations

Magento
Recharge
Shopify
Aircall
Attentive
Blotout
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Meltano
Pinterest
Segment
ShipStation
Shopify Plus
Snapchat
TikTok
WooCommerce

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$59/agent/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lifetimely

Founded

2019

Country

Finland

Website

www.lifetimely.io

Vendor Details

Company Name

Richpanel

Founded

2019

Country

United States

Website

richpanel.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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