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Description

Life.ioEngage™ transforms conventional customer transactions into impactful and continuous interactions that foster deeper relationships. Throughout the various phases of customer engagement, we focus on educating, involving, rewarding, and delighting customers with our services. These intentional connections unveil critical data and insights that can significantly enhance your key performance indicators, such as conversion rates, lead generation, client placement, wallet share, retention, and Net Promoter Score (NPS). Accessible via both desktop and mobile platforms, the Engage system can function independently or integrate effortlessly with Life.ioGrow™ and Life.ioEmpower™, as well as your current technological ecosystem. Effective engagement is built on delivering genuine value to users, which is why Engage is designed around the principles of holistic well-being. It provides users with a variety of resources, including classes, real-life narratives, and concise articles that cover personal finance, health, fitness, and emotional wellness. By promoting positive transformations through engaging and original content, along with enjoyable programs and quizzes, Engage aims to inspire users towards a healthier lifestyle. This comprehensive approach ensures that users not only gain knowledge but also maintain an ongoing relationship with the platform.

Description

Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Life.io

Founded

2012

Country

United States

Website

life.io/engage/

Vendor Details

Company Name

LiveWorld

Founded

1996

Country

United States

Website

www.liveworld.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification Yes 
Live Chat Yes 
Video Content No 

Data Visualization

Analytics Yes 
Content Management Yes 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Gamification

Badge Management Yes 
Collaboration Tools No 
Contest Management Yes 
Feedback Management No 
For Call Centers No 
For Developers No 
For Education Yes 
For Onboarding No 
For Sales No 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Social Media Management

Automated Publishing No 
Brand Tracking Yes 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Alternatives

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