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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Capture and convert your website visitors with genuine, engaging video testimonials that can be placed anywhere on your site. Experience the transformation today and see the impact for yourself. Enhance the interaction with your online audience through brief, engaging video testimonials that serve as an effective strategy for holding their attention. By utilizing multiple-choice videos similar to a FAQ section, you can easily clarify your offerings, products, or services as if you were having a personal conversation. Incorporating call-to-actions and forms within these videos allows you to convert visitors into leads faster than you might think. Gathering compelling video testimonials from both employees and customers used to be a daunting task, but today, anyone can create effective video testimonials with ease. Not only do video testimonials increase the interest of your audience in your brand and offerings, but they also encourage visitors to stay on your site longer and engage more deeply. Ultimately, harnessing the power of video testimonials can significantly enhance your website's performance and user experience.

Description

Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€150 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$97/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Life Inside

Country

Sweden

Website

www.lifeinside.io

Vendor Details

Company Name

Outhentik

Founded

2025

Website

www.outhentik.app

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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