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Description

Life Events by Datawing is a comprehensive, affordable and easy-to-use Software as a Service (SaaS). It can be used to administer Cremations, Burials Pet Cremations or Pet Burials Cemeteries Crematoria. This system is designed to help you provide a first-class service with less effort and errors. It has a number of features including a game changing diary and resource manager, automated finance, bulk emails and letter production, and much more. Features tracking and management for: cremations, shared cremations, collections; burials; remains of away; disposal and retention; graves and Memorial Scheme contracts; memorial ordering; contact and renewals; Book of Remembrance; document storage and image storage; integrated Word processor; products and financial automation; invoicing; and more.

Description

“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.