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Description
Develop immersive branded digital experiences that captivate and engage customers, employees, and partners alike. By modeling intricate process workflows or utilizing established top-tier process templates, you can automate various tasks or entire customer journeys, ultimately leading to reduced costs. Integrating seamlessly with core systems and third-party technologies enables a cohesive experience for customers while streamlining process automation in conjunction with your existing infrastructure. We provide all the essential elements required to craft a smooth, end-to-end customer journey, encompassing both front-end interactions and back-end automation. Our goal is to deliver all-encompassing digital experiences that ensure customers receive the same level of service through digital platforms as they would through personal interactions. Liberate expertly integrates various technologies into fully automated journeys, empowering your workforce and saving valuable time and resources along the way. Furthermore, Liberate’s platform is designed to enhance your current tech stack without necessitating any major overhauls. With this approach, businesses can focus on innovation without disruption.
Description
Sonant serves as an AI receptionist specifically designed for property and casualty insurance agencies, transforming routine incoming calls into tangible revenue without the need for additional personnel. It operates around the clock, offering personalized interactions that mimic human conversation, quickly identifies callers, and effectively captures requests for quotes or services while also facilitating appointment scheduling and directing calls to agents as necessary. To enhance agency efficiency, it automatically summarizes discussions for integration into agency systems. Additionally, Sonant boasts multilingual capabilities, enabling seamless communication even within a single call, supports multiple calls simultaneously, and integrates smoothly with leading Agency Management Systems (AMS) such as EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, and Zywave, among others, as well as various calendars and automation tools. Furthermore, it is engineered for minimal latency and is specifically optimized for workflows within the insurance sector, featuring safeguards that prevent it from delving into intricate coverage details, ensuring compliance and focus on essential service delivery. By utilizing Sonant, insurance agencies can streamline operations and enhance customer engagement effortlessly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Applied Epic
No
Calendly
No
CoreLogic Claims Connect
Yes
Docusign
Yes
Dwolla
Yes
EZLynx
No
Google Analytics
Yes
Google Calendar
No
Guidewire
Yes
Integrations
Amazon Web Services (AWS)
No
Applied Epic
Yes
Calendly
Yes
CoreLogic Claims Connect
No
Docusign
No
Dwolla
No
EZLynx
Yes
Google Analytics
No
Google Calendar
Yes
Guidewire
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Liberate
Country
United States
Website
www.liberateinc.com
Vendor Details
Company Name
Sonant
Country
United States
Website
www.sonant.ai/
Product Features
Insurance Underwriting and Rating
Broker / Agent Portal
No
Carrier Upload
No
Commercial Lines
No
Comparative Insurance Rating
No
Customer Portal
No
For Casualty Insurance
No
For Health / Medical Insurance
No
For Life Insurance
No
For Personal Insurance
No
Multi-State
No
Multiple Line Rating
No
