Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Make sure your users receive the information they seek, no matter the time or location. Integrate LibChat and "Ask Us" features into any website, oversee all social media interactions, and harness your institutional knowledge through a robust ticketing system and FAQ creator. LibAnswers offers a complete solution, complete with in-depth analytics! It's as simple as responding to a ticket or inquiry within LibAnswers, utilizing straightforward point-and-click functions. Utilize Filters across various social media platforms to keep abreast of all ongoing discussions. Mark posts for follow-up actions or removal. LibAnswers equips you with all the tools necessary for effective oversight of social media channels. Employed by countless libraries globally—whether operating independently or within a consortial sharing framework—LibChat stands out as the premier chat reference solution. With extensive chat capabilities, numerous embedding options, and seamless integration of reference and helpdesk processes, LibChat is a clear and wise choice for any organization. Overall, it enhances user engagement and improves support efficiency tremendously.

Description

The OPALS Open-source Automated Library System is a robust, collaboratively designed web-based program that stands out as an effective open-source solution. This innovative technology allows users to access various information databases, library collections, and digital archives via the Internet. Numerous institutions, including schools, colleges, research centers, businesses, religious organizations, and library consortia that offer interlibrary loan services, utilize OPALS. Implementing this comprehensive, turnkey system does not require the installation of software or the acquisition of costly computer hardware or licenses. Its “total cost of ownership” is not only sustainable but also exemplifies the benefits of utilizing standards-based, feature-rich web software. OPALS can be hosted and managed on our servers, or we can collaborate with your IT department to facilitate the installation and ongoing support at your location. With a dedicated team of experienced programmers and technical support personnel, the program is continuously updated and maintained, providing a reliable support network that is crucial for public-serving institutions. This versatility in deployment and the strength of community support further enhance OPALS's reputation as an essential resource for libraries and educational organizations alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Springshare

Website

www.springshare.com

Vendor Details

Company Name

OPALS

Founded

1985

Country

United States

Website

www.opals-na.org

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Alternatives

Alternatives

Evergreen ILS Reviews

Evergreen ILS

Evergreen
EPrints Reviews

EPrints

EPrints Services
All My Books Reviews

All My Books

Bolide Software
LiBRARYSOFT Reviews

LiBRARYSOFT

New Generation Technologies
M2L Reviews

M2L

MINISIS