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Description
LexisNexis Voice Biometrics serves as an exceptional authentication solution for organizations and government entities that handle a large number of high-risk transactions, whether conducted remotely or via a call center. Much like a fingerprint, a voice biometric, or "voice print," identifies individuals by analyzing the unique sound, patterns, and rhythm of their voice. This service offers enhanced security for remote, high-risk transactions while maintaining a seamless customer experience. By utilizing LexisNexis® Voice Biometrics, organizations can improve operational security and customer satisfaction while also minimizing costs and risks tied to remote authentication processes. This sophisticated voice biometric authentication system, when integrated with our identity verification solutions, delivers a comprehensive resource for both authenticated enrollment and secure access for repeat users in contact centers. Consequently, businesses can ensure greater reliability in their transaction processes as they adopt this cutting-edge technology.
Description
Our business model is designed to support developers, system integrators, and those looking to integrate our technology within their own offerings. Since our founding in 2009, VBG has maintained a steadfast commitment to our primary focus: advancing our voice biometric technology and delivery systems. We prioritize seamless interactions, whether through our prompt responses to inquiries, intuitive platform APIs, or easy deployment processes, ensuring a user-friendly experience. VBG stands out with the most adaptable technology platform available, allowing for tailored configurations to meet unique requirements. Utilizing cutting-edge deep learning techniques, we continually strive to enhance both accuracy and performance in our offerings. Data security is paramount for us; we retain minimal information, safeguard and encrypt what we do keep, and uphold stringent compliance policies. With a variety of contact center system plug-ins and authentication provider adapters, integrating VBG with your preferred technologies is effortless. We take immense pride in delivering unparalleled customer service, consistently striving to exceed expectations in the industry. Our commitment to innovation and customer satisfaction drives us to remain at the forefront of voice biometric solutions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
risk.lexisnexis.com/products/voice-biometrics
Vendor Details
Company Name
Voice Biometrics Group
Country
United States
Website
www.voicebiogroup.com/index.html