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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LexisNexis® Trail Tracker™ provides investigators with the ability to strategize for each case, outline necessary actions, document their findings, set reminders, and oversee records. This tool enhances workflows through features like monitoring case statuses, tracking referral tips, assigning claims to relevant departments for assessment, delegating cases to investigators, and managing their workloads efficiently. Additionally, Trail Tracker™ serves as a valuable asset for Special Investigations Unit (SIU) management, facilitating the measurement of investigator performance on various cases, tracking recoveries and savings, and generating reports on the activities of the unit. By consolidating all pertinent information into a single system, it promotes greater efficiency and consistency throughout the investigative process. This comprehensive approach not only streamlines operations but also empowers teams to collaborate more effectively.

Description

Woodpecker Issue Tracker is a versatile and user-friendly software designed for workflow and process management, catering to small to medium enterprises as well as larger companies. A variety of clients, including AVS, have successfully utilized Woodpecker Issue Tracker to efficiently manage their business processes, oversee requirements, and conduct traditional error tracking. Each task progresses through a defined workflow, where the various statuses can be customized as needed. Users will find Woodpecker IT comes equipped with several template projects that can be tailored to fit specific requirements. Additionally, you have the ability to entirely redesign the workflow to suit your unique projects. Each status is visually represented by a color, enhancing clarity and facilitating better tracking. This color-coding system is consistently applied across all views of the fields, ensuring an easy understanding of the status associated with each item. Furthermore, the adaptability of the software makes it an excellent choice for businesses looking to streamline their operations efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

risk.lexisnexis.com/products/trail-tracker

Vendor Details

Company Name

AVS

Founded

2002

Country

Germany

Website

www.woodpecker-it.com

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

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