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ease
features
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support

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Description

The accuracy of patient information is more volatile than many health organizations might acknowledge. In fact, the number of mobile phone users in the United States exceeds the total population, alongside frequent job transitions, name alterations, and relocations, which collectively contribute to the uncertainty of patient contact details. Addressing these discrepancies is crucial for enhancing efficiency in various business operations and for optimizing care coordination and service delivery, all while striving to reduce expenses. For instance, having incorrect patient contact data can adversely affect re-enrollment rates. LexisNexis Keep Contact provides comprehensive insights into your patients and facilitates the seamless integration of this information into your practices. Moreover, Keep Contact not only refines but also enriches your patient records by leveraging data from extensive public records. This ensures that healthcare providers can maintain up-to-date and precise patient information, ultimately leading to improved care outcomes.

Description

LexisNexis® Trail Tracker™ provides investigators with the ability to strategize for each case, outline necessary actions, document their findings, set reminders, and oversee records. This tool enhances workflows through features like monitoring case statuses, tracking referral tips, assigning claims to relevant departments for assessment, delegating cases to investigators, and managing their workloads efficiently. Additionally, Trail Tracker™ serves as a valuable asset for Special Investigations Unit (SIU) management, facilitating the measurement of investigator performance on various cases, tracking recoveries and savings, and generating reports on the activities of the unit. By consolidating all pertinent information into a single system, it promotes greater efficiency and consistency throughout the investigative process. This comprehensive approach not only streamlines operations but also empowers teams to collaborate more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LexisNexis Risk Solutions

Founded

1997

Country

United States

Website

risk.lexisnexis.com/products/keep-contact

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

risk.lexisnexis.com/products/trail-tracker

Product Features

Address Verification

Address Validation No 
Autocomplete No 
Automatic Formatting No 
Data Cleansing No 
Data Discovery No 
Data Quality Control No 
Data Verification No 
Geographic Maps No 
Geolocation No 
Metadata Management No 
Reporting / Analytics No 
Search / Filter No 

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

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