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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Description

Harness the potential of retail environments through a comprehensive range of cloud-driven solutions designed to revolutionize the shopping experience. Discover how these innovative tools have empowered leading retailers to craft exceptional customer interactions on a large scale. By bridging the gap between consumer desires and employee knowledge, you can provide the tailored shopping experiences that contemporary customers demand. Adapt swiftly to the evolving shopping preferences of your clientele by integrating online and physical retail spaces seamlessly. Ensure that customers enjoy immediate access to products, no matter if they are purchasing online or in a physical store. Leverage AI to transform data into actionable insights, pinpointing risks and opportunities, automating critical tasks, and achieving outstanding performance across various locations. Tulip stands out as a rapidly expanding SaaS firm dedicated to facilitating the digital evolution of retail. What truly sets Tulip apart is its strong focus on valuing and empowering people throughout the process. By prioritizing human connections, Tulip fosters a more engaging and responsive retail environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Retail Execution No 
BigCommerce Yes 
Cordial Yes 
Emarsys Yes 
Facebook Yes 
Google Ads Yes 
HubSpot Customer Platform Yes 
InMoment Yes 
Instagram Yes 
Iterable Yes 
Lightspeed Retail Yes 
LinkedIn Yes 
Listrak Yes 
Mailchimp Yes 
Shopify Yes 
Tall Bob Yes 
VidCorp Yes 
commercetools Yes 
dotdigital Engagement Cloud Yes 
me&u Yes 

Integrations

Accenture Cloud Retail Execution Yes 
BigCommerce No 
Cordial No 
Emarsys No 
Facebook No 
Google Ads No 
HubSpot Customer Platform No 
InMoment No 
Instagram No 
Iterable No 
Lightspeed Retail No 
LinkedIn No 
Listrak No 
Mailchimp No 
Shopify No 
Tall Bob No 
VidCorp No 
commercetools No 
dotdigital Engagement Cloud No 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lexer

Founded

2008

Country

Australia

Website

lexer.io

Vendor Details

Company Name

Tulip

Founded

2013

Country

Canada

Website

www.tulip.com

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Marketing Analytics

A/B Testing Yes 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking Yes 
Social Media Metrics Yes 
Website Analytics Yes 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

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