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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Description

Companies that leverage data effectively utilize the Tilores API to establish a cohesive customer profile across all their various source systems. They develop real-time solutions that help mitigate risk, detect fraud, and provide tailored digital experiences, all while avoiding engineering complications. The challenges posed by inconsistent, incomplete, and outdated customer information hinder businesses in their efforts to align, strategize, and report accurately. For organizations to harness their customer data effectively, they must first standardize their schemas and integrate both new and historical data seamlessly. However, even after creating a centralized system with unified customer data, it often necessitates dedicated development efforts to enhance its utility. To streamline this process, it's essential for unified customer data to be synchronized back to the individual source systems of each department, turning every system into a distributed source of truth. This approach empowers businesses to manage risk more efficiently, detect fraud proactively, and enhance customer service. By transforming fragmented and isolated customer data into a comprehensive Customer 360 view, organizations can unlock new insights and drive better decision-making. Ultimately, this unification fosters a deeper understanding of customer behavior, enabling continuous improvement and innovation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
BigCommerce Yes 
Cordial Yes 
Domo Yes 
Facebook Yes 
Google Ads Yes 
Klaviyo Yes 
Lightspeed Retail Yes 
LiveRamp Yes 
Mailchimp Yes 
MyGuestlist Yes 
ReSci Yes 
Salesforce Agentforce Marketing Yes 
Shopify Yes 
Snowflake No 
X (Twitter) Yes 
commercetools Yes 
dotdigital Engagement Cloud Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
BigCommerce No 
Cordial No 
Domo No 
Facebook No 
Google Ads No 
Klaviyo No 
Lightspeed Retail No 
LiveRamp No 
Mailchimp No 
MyGuestlist No 
ReSci No 
Salesforce Agentforce Marketing No 
Shopify No 
Snowflake Yes 
X (Twitter) No 
commercetools No 
dotdigital Engagement Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2000/month
Pricing is based on Unified Customer Records (UCRs), which is the ultimate number of customers you have in Tilores, regardless of the number of data records.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lexer

Founded

2008

Country

Australia

Website

lexer.io

Vendor Details

Company Name

Tilores

Founded

2021

Country

Germany

Website

tilores.io

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Marketing Analytics

A/B Testing Yes 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking Yes 
Social Media Metrics Yes 
Website Analytics Yes 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

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