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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Description

Panorama AI stands out as the sole Retail and Ecommerce Customer Intelligence Platform that empowers brands with the capabilities of a high-level enterprise data science team at a minimal cost, while reliably driving millions in revenue growth. This platform consolidates predictive intelligence into a single solution, eliminating the need for various tools scattered across different departments. Featuring proprietary AI prediction models specifically tailored to analyze the unique data of customers, Panorama AI integrates diverse systems to extract profound insights from previously unstructured and untapped customer information. Customers engage with your brand through various channels such as service calls, chats, product reviews, quizzes, and photo sharing, all of which are seamlessly connected within Panorama AI. This innovative platform allows brands to implement hyper-personalization strategies, streamline marketing expenditures, enhance inventory management practices, anticipate demand, and enrich product catalogs. Additionally, Panorama AI is uniquely crafted to embed AI-driven insights throughout the entire organization, ensuring every aspect of the business benefits from advanced analytics and informed decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce Yes 
Facebook Yes 
Google Ads Yes 
Magento Yes 
Mailchimp Yes 
Shopify Yes 
Azure Files No 
Criteo Yes 
Customer.io No 
Google Cloud Storage No 
HubSpot Customer Platform Yes 
Iterable Yes 
Lightspeed Retail Yes 
LiveRamp Yes 
Twilio No 
Vero Yes 
Vision6 Yes 
X (Twitter) Yes 
dotdigital Engagement Cloud Yes 

Integrations

BigCommerce Yes 
Facebook Yes 
Google Ads Yes 
Magento Yes 
Mailchimp Yes 
Shopify Yes 
Azure Files Yes 
Criteo No 
Customer.io Yes 
Google Cloud Storage Yes 
HubSpot Customer Platform No 
Iterable No 
Lightspeed Retail No 
LiveRamp No 
Twilio Yes 
Vero No 
Vision6 No 
X (Twitter) No 
dotdigital Engagement Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lexer

Founded

2008

Country

Australia

Website

lexer.io

Vendor Details

Company Name

Panorama AI

Founded

2022

Country

United States

Website

www.panorama.ai/

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Marketing Analytics

A/B Testing Yes 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking Yes 
Social Media Metrics Yes 
Website Analytics Yes 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

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