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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

LexX serves as a smart assistant specifically designed for maintenance technicians by harnessing a powerful mix of cutting-edge technologies such as Artificial Intelligence, Natural Language Processing, and Machine Learning. This innovative platform puts essential technical knowledge and sophisticated troubleshooting tools directly in the hands of technicians, making it easier for them to perform their tasks efficiently. It offers a user-friendly natural language interface that connects seamlessly with various systems of record. Accessible on multiple devices, including phones and tablets, LexX ensures that solutions are available exactly when and where they are needed. Additionally, this intelligent system adapts by learning from the behaviors of both assets and technicians, thereby enhancing its guidance and instruction capabilities, which facilitates swift fault isolation and resolution. By continually evolving through the analysis of organizational data and existing guides, LexX empowers technicians to tackle issues with confidence and expertise while enhancing overall maintenance efficiency.

Description

A bank's network for distribution can be quite vast, and as the number of devices grows, so does the volume of data that needs to be managed. This necessitates effective management and servicing of these devices to reduce maintenance expenses, enhance service quality, and ensure seamless user access. To address this requirement for thorough performance evaluation of all customer-facing devices—such as ATMs, Automated Service Devices (ASDs), kiosks, tablets, Digital Signage Monitors, and Power Distribution Units (PDUs)—Auriga has introduced WWS Asset Management, a module within the WinWebServer (WWS) suite. The WWS Asset Management tool allows banks to effectively survey, monitor, and analyze all equipment across their network. By centralizing and sharing crucial information, banks can maintain a consistent overview of each asset’s life cycle. This application gathers essential data such as the device's location, operational status, and details on hardware and software components, including XFS software and custom software, along with connected peripherals. Additionally, it empowers banks to make informed decisions that can lead to enhanced operational efficiency and improved customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

LexX Technologies

Founded

2012

Country

Australia

Website

www.lexxtechnologies.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-asset-management/

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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