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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Select either an inbound assistant that responds to events, such as new lead submissions, or an outbound assistant that operates on a predetermined schedule. Integrate your assistant with our various tools and specify the features you want. Your AI phone assistant will be ready to make and receive calls in no time. You can create as many assistants as you wish, easily implementing your workflows and having everything set up in under two minutes. Each phone agent comes equipped with a customized knowledge base and tools specifically designed to meet your individual requirements. Say goodbye to lengthy training periods for representatives. Enjoy the flexibility of complete customization, from choosing different voices and defining prompts to selecting specific language models. Our phone agents are operational 24/7/365, efficiently managing both incoming and outgoing calls. Callers also have the option to request a transfer to a human representative at any point during their conversation. Additionally, every call is recorded by default (unless you choose otherwise), enabling you to revisit and assess any interaction at your convenience. This ensures that you maintain a high standard of service and customer satisfaction.

Description

RedRoute serves as a voice assistant, functioning like a call center agent to efficiently address and resolve customer inquiries. By integrating seamlessly with both your phone and customer management systems, it facilitates customer updates effortlessly. In cases where RedRoute is unable to resolve an issue, the call is smoothly transferred to your live call center agents. Currently, our solution is particularly effective for businesses in the transportation and eCommerce sectors, although we are continuously enhancing our features. We provide a comprehensive 30-day free trial that activates once you automate your first call, with many customers achieving setup in under an hour and experiencing immediate cost savings. Our service is designed specifically for you; simply link your current software via our extensive range of over 30 integrations, set your initial preferences, and we take care of everything else. Automation starts right after setup, allowing your team to concentrate on other communication channels if your company utilizes voice, SMS, or chat services. Embrace the future of customer interaction with RedRoute and watch your operational efficiency soar.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Shopify Yes 
Twilio Yes 
Asana Yes 
Bettermode Yes 
Clarifai Yes 
Customer.io Yes 
DeepL Yes 
Google Tasks Yes 
HubSpot CRM Yes 
Jira Yes 
Microsoft Excel Yes 
Microsoft OneDrive Yes 
Mindee Yes 
NocoDB Yes 
Onfleet Yes 
Pastebin Yes 
Retable Yes 
Stable Diffusion Yes 
X (Twitter) Yes 

Integrations

Salesforce Yes 
Shopify Yes 
Twilio Yes 
Asana No 
Bettermode No 
Clarifai No 
Customer.io No 
DeepL No 
Google Tasks No 
HubSpot CRM No 
Jira No 
Microsoft Excel No 
Microsoft OneDrive No 
Mindee No 
NocoDB No 
Onfleet No 
Pastebin No 
Retable No 
Stable Diffusion No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Leo

Website

www.askleo.io

Vendor Details

Company Name

RedRoute

Country

United States

Website

www.redroute.com

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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