Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline the payment experience for your marketplace with a secure, compliant, and adaptable solution designed specifically for product, service, and financial marketplaces across Europe. Regardless of whether your platform operates in a B2B, B2C, or C2C framework, managing payments has become remarkably straightforward. Transform and digitize the interactions between businesses, customers, and users alike. Provide an extensive array of payment options customized to meet the preferences of your clientele. Guarantee compliance, ensure proper merchant identification, and facilitate secure transactions seamlessly. Enhance the purchasing process for products and services among your users while efficiently managing your commissions and tracking cash flows in real-time. Additionally, simplify the connection between investors and project promoters by entrusting the regulatory aspects to us, allowing you to focus on optimizing equity investments for both start-ups and SMEs. Finally, create a secure link between donors and fundraisers by ensuring a fully compliant process for collecting and transferring funds to beneficiaries. This comprehensive approach not only enhances user experience but also fosters trust and efficiency within the marketplace ecosystem.

Description

NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem. At its core are three integrated tools: Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting. ScanX – A risk assessment engine for KYC, KYB, and AML compliance. MonitorX – Continuous monitoring that provides real-time oversight of merchant risk. Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter. Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces. Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign No 
Atlar Yes 
Crowdsofts Yes 
Hyperise No 
Kreezalid Yes 
LiveChat No 
Microsoft Outlook No 
NMI Merchant Central No 
Refold No 
SCND Yes 
UpStream Pay Yes 
Zapier No 

Integrations

Adobe Acrobat Sign Yes 
Atlar No 
Crowdsofts No 
Hyperise Yes 
Kreezalid No 
LiveChat Yes 
Microsoft Outlook Yes 
NMI Merchant Central Yes 
Refold Yes 
SCND No 
UpStream Pay No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1,499 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lemonway

Founded

2007

Country

France

Website

www.lemonway.com/en/

Vendor Details

Company Name

NMI

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Alternatives

Alternatives

Till Reviews

Till

Till Payments
Payitiv CRM Reviews

Payitiv CRM

Payitiv