Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Numerous tools exist to expedite course creation, but LearnBuilder is specifically designed to ensure effectiveness.
Unlike many e-learning platforms that prioritize speed, compliance, or simple slide navigation, LearnBuilder focuses on fostering retention from the outset, utilizing dialogue simulations, scenario-driven interactions, and an AI tutor that encourages active engagement rather than passive clicking.
The platform features three advanced AI agents: the Creator Agent, which constructs comprehensive course outlines, lessons, and interactive features based on your topics; the Tutor Agent, which offers round-the-clock personalized support for learners; and the Assessment Agent, which intelligently assesses open-ended responses and provides thorough feedback.
With over 15 types of interactive content blocks, LearnBuilder transforms the traditional experience of dull slides and PDFs into something engaging and dynamic. Research indicates that interactive content leads to three times higher course completion rates and five times greater retention through practical, scenario-based exercises, demonstrating the platform's effectiveness in promoting learning success.
Description
Empower your team members, including supervisors, trainers, Quality Assurance personnel, and agents, to enhance customer interactions effectively. Utilize a user-friendly platform to review both live-monitored and recorded calls, along with synchronized voice and screen recordings. Automatically assess interactions to uncover actionable insights that can significantly boost service quality. Evaluate call-handling proficiency and ensure agents are following established scripts and procedures using advanced call center quality management software. Simplify team performance management with an intuitive interface that allows you to listen to, watch, assess, and score agents while providing constructive coaching and e-Learning opportunities. Equip your agents with packaged call content and e-Learning materials that drive improvements in key performance indicators (KPIs) through timely, relevant, and consistent feedback. Conduct evaluations in a streamlined, efficient manner to prepare agents for success by offering comprehensive performance reports that highlight areas for growth and excellence. By focusing on these strategies, you can create a culture of continuous improvement within your call center.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Calabrio Quality Management
No
CommonOffice HRIS
Yes
EnterpriseAxis HRIS
Yes
IBM Apptio
No
LTi ASPIRE
Yes
SCORM Cloud
Yes
Integrations
Calabrio Quality Management
Yes
CommonOffice HRIS
No
EnterpriseAxis HRIS
No
IBM Apptio
Yes
LTi ASPIRE
No
SCORM Cloud
No
Pricing Details
€29/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LearnBuilder
Founded
2026
Country
Switzerland
Website
learnbuilder.org
Vendor Details
Company Name
Serenova
Founded
2013
Country
United States
Website
www.serenova.com/products/telstrat/recording-quality-management/
Product Features
eLearning Authoring Tools
Content Import / Export
Yes
Course Publishing
Yes
Gamification
Yes
Instructor-Led Courses
No
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
Yes
Storyboarding
No
Template Management
No
Test / Quiz Creation
Yes
Video Management
Yes
Product Features
Quality Management
Audit Management
No
Complaint Management
No
Compliance Management
No
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
No
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No