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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Achieving excellence in field service is challenging, but we possess the knowledge, strategies, and solutions to assist you in this endeavor. Our goal is to enhance and harmonize your customer, operational, and regulatory performance across field activities. We provide actionable and pertinent consultancy focused on improving field operations. Should you select one of our partners' solutions for optimizing your field services, we ensure top-tier implementation services carried out by specialists in both technology and field service methodologies. By leveraging our expertise in field service technology and processes, we create software plugins or custom solutions tailored to meet your specific needs, giving you a competitive advantage in delivering exceptional field service. Additionally, we offer a strategic roadmap for the ongoing advancement of field operations, addressing the integration of people, processes, and technology. Furthermore, we provide unbiased guidance to assist you in selecting technology solutions that will stand the test of time for your field operations. In doing so, we aim to empower your organization for sustainable growth and success in a rapidly evolving landscape.

Description

Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase

Integrations

Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Leadent Digital

Founded

2018

Country

United Kingdom

Website

www.leadent.digital/

Vendor Details

Company Name

Penta Technologies

Founded

1968

Country

United States

Website

www.penta.com/field-service-software/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

GIS

3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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