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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency. LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years. Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace. Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist. The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process. This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.

Description

Wellzesta’s engagement software designed for senior living revolutionizes operational efficiency by a factor of ten through features like resident self-service, automated processes, and streamlined workflows, effectively modernizing outdated communication methods into widely embraced engagement platforms that foster both resident well-being and organizational development. Functioning as a Community Operating System, it caters to a variety of stakeholders including multiple departments, CEOs, COOs, CFOs, IT teams, life enrichment coordinators, wellness professionals, marketing and sales personnel, as well as residents, their families, prospective residents, and CCaH members. This innovative solution achieves more than 14 million voice-reading plays annually, has onboarded 22,500 new users, and enjoys a commendable recommendation rate of 90%. By integrating personalized content delivery, facilitating two-way communication, offering data-driven insights, and simplifying onboarding processes, Wellzesta consolidates self-service tools, staff notifications, event management, and analytics into a single user-friendly interface, thereby enhancing community engagement, promoting wellness initiatives, and ensuring that communities remain connected and informed, ultimately setting the stage for future growth and success. In doing so, Wellzesta not only enriches the lives of residents but also empowers staff to operate more effectively and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brightly Origin No 
FullCount No 
Google Cloud Platform No 
NVIDIA DRIVE No 
eMenuCHOICE No 

Integrations

Brightly Origin Yes 
FullCount Yes 
Google Cloud Platform Yes 
NVIDIA DRIVE Yes 
eMenuCHOICE Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LeadGenie

Founded

2022

Website

callleadgenie.com

Vendor Details

Company Name

Wellzesta

Founded

2014

Country

United States

Website

www.wellzesta.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

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