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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency. LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years. Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace. Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist. The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process. This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.

Description

PALs offers an all-encompassing software solution for senior living that has gained popularity among various settings, including assisted living facilities, pharmacies, group homes, foster care, and home health care. This cloud-based platform ensures that users can access it conveniently from any location at any time. Its highly customizable features are designed to cater to the unique requirements of different organizations, helping to align with state-level documentation and assessment tools for maintaining regulatory compliance. In addition to its eSAR functionality, PALs has the capability to produce physical SAR forms and shift assignment sheets, allowing staff to efficiently document service administration. Users can create tailored resident schedules, adjust service agreements as needs evolve, and track discrepancies between anticipated and actual service minutes. Moreover, our Nursing Alert Menu is integrated with vital signs recording, offering timely notifications of significant changes within the recorded data, ensuring that staff are always informed and can respond effectively. This comprehensive approach not only streamlines operations but also enhances the quality of care provided to residents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LeadGenie

Founded

2022

Website

callleadgenie.com

Vendor Details

Company Name

PALs Software

Founded

2000

Country

United States

Website

www.palssoftware.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing Yes 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking Yes 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management Yes 

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