Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage your hottest leads with actual live chat representatives. Statistics reveal that businesses lose around 63% of their leads from paid traffic sources. Imagine the possibility of tripling your conversion rate by revamping your live chat approach! Today's customers crave immediate assistance and genuine connections, which chatbots simply cannot provide. At LeadChat, our top-tier sales agents are available around the clock to foster stronger relationships and enhance your conversion rates. You benefit from the expertise of an in-house sales team without incurring the associated overhead or requiring significant infrastructure investments. Hot leads are fleeting; you can have live agents available to chat just four hours after signing up with LeadChat! Our agents engage with every chat request in under 10 seconds, matching the speed of a chatbot but delivering a personal touch. Gain access to an instantly deployable team of sales professionals, eliminating the time-consuming processes of recruiting and hiring. With 98% of your website visitors exiting without making inquiries, we ensure proactive engagement before they leave! Our service not only enhances customer experience but also significantly improves your bottom line.
Description
We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Flip
No
Google Analytics
Yes
Google Tag Manager
Yes
Snapchat
No
X (Twitter)
No
Integrations
Facebook
Yes
Flip
Yes
Google Analytics
No
Google Tag Manager
No
Snapchat
Yes
X (Twitter)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
LeadChat
Country
Australia
Website
www.leadchat.com
Vendor Details
Company Name
Peak Support
Founded
2015
Country
United States
Website
peaksupport.io