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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage your hottest leads with actual live chat representatives. Statistics reveal that businesses lose around 63% of their leads from paid traffic sources. Imagine the possibility of tripling your conversion rate by revamping your live chat approach! Today's customers crave immediate assistance and genuine connections, which chatbots simply cannot provide. At LeadChat, our top-tier sales agents are available around the clock to foster stronger relationships and enhance your conversion rates. You benefit from the expertise of an in-house sales team without incurring the associated overhead or requiring significant infrastructure investments. Hot leads are fleeting; you can have live agents available to chat just four hours after signing up with LeadChat! Our agents engage with every chat request in under 10 seconds, matching the speed of a chatbot but delivering a personal touch. Gain access to an instantly deployable team of sales professionals, eliminating the time-consuming processes of recruiting and hiring. With 98% of your website visitors exiting without making inquiries, we ensure proactive engagement before they leave! Our service not only enhances customer experience but also significantly improves your bottom line.

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer No 
Captorra No 
Clio No 
Google Analytics Yes 
Google Tag Manager Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Lead Docket No 
Salesforce No 
SmartAdvocate No 

Integrations

8am CasePeer Yes 
Captorra Yes 
Clio Yes 
Google Analytics No 
Google Tag Manager No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lead Docket Yes 
Salesforce Yes 
SmartAdvocate Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LeadChat

Country

Australia

Website

www.leadchat.com

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Product Features

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives

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LiveChat

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