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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LazyMonkey provides innovative QR-based solutions for feedback that streamlines the feedback process across industries. Our flagship healthcare feedback system allows hospitals to collect real-time feedback from patients by providing a QR code at the point of service. Patients can scan the QR code and then provide feedback via an intuitive online form. The system collates all feedback data into a dashboard that is easy to understand and can be used by hospital administrators to identify areas for improvement. LazyMonkey's technology is not limited to healthcare. It can be applied in other sectors as well, including public services, banks, retailers, malls, and educational institutions. Our proprietary software integrates seamlessly into existing systems to facilitate unique QR code generation and data collection, as well as dashboard visualization.

Description

Transforming the genuine thoughts and emotions of individuals during their experiences into actionable insights can greatly enhance your organization. Our innovative smiley face surveys not only capture this feedback but also actively engage and motivate users to share their opinions. By collecting “in-the-moment” feedback, we achieve enhanced accuracy and improved response rates. Studies indicate that 86% of consumers are willing to spend more for a superior customer experience. Additionally, our fully customizable feedback kiosks serve as a consistent visual affirmation of your commitment to understanding customer sentiments. The simplicity of our customer feedback surveys makes it easy for users to express their thoughts about their experiences. Utilizing smiley face ratings provides participants with a quick and straightforward method to evaluate your service. Our interactive customer surveys are not only fully accessible but also deliver prompt results, ensuring that you are always in tune with customer needs. Furthermore, our push-button feedback surveys now come with both touch and touchless options to accommodate various preferences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ALMobile No 
Aimsio No 
Buddy Punch No 
Kynection KIM No 
Longview Transfer Pricing No 
Methvin No 
Riskcast No 

Integrations

ALMobile Yes 
Aimsio Yes 
Buddy Punch Yes 
Kynection KIM Yes 
Longview Transfer Pricing Yes 
Methvin Yes 
Riskcast Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£75
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mindrops

Founded

2016

Country

India

Website

www.mindrops.com

Vendor Details

Company Name

ViewPoint Feedback

Founded

2001

Country

United Kingdom

Website

www.viewpointfeedback.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

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