Average Ratings 3 Ratings

Total
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features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Achieve your social media objectives more quickly with Later Social™. Later serves as a comprehensive social marketing platform tailored for the leading social networks, allowing you to effortlessly plan, analyze, and publish your content in just a few clicks—freeing up your time to focus on business growth. Beyond mere likes and comments, you’ll gain valuable insights into which posts are driving traffic and where your audience is taking action. Later empowers you to grasp what strategies are effective for your business and provides tailored recommendations to enhance your social media approach. This is indispensable data for your success. With Later, you can discover on-brand content, infuse your personal style, and seamlessly share across your Instagram, Facebook, Twitter, and Pinterest accounts in no time at all. Additionally, the Auto Publish feature for Instagram carousel posts is now available for Starter plans and above, enabling you to increase your content output while saving time! Just schedule your posts and carry on with your daily activities. Stay ahead of the competition by leveraging Later’s powerful tools to elevate your social media game.

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com Yes 
Facebook Yes 
Instagram Yes 
Later Influence Yes 
Link in Bio Yes 
Rambox Yes 
RiteKit Yes 
RiteTag Yes 
Shift Yes 
X (Twitter) Yes 

Integrations

Desktop.com No 
Facebook No 
Instagram No 
Later Influence No 
Link in Bio No 
Rambox No 
RiteKit No 
RiteTag No 
Shift No 
X (Twitter) No 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Later

Founded

2014

Country

Canada

Website

later.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management Yes 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

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