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support

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Description

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

Description

ShipSigma employs an innovative, technology-driven approach that allows clients to lower their shipping expenses without altering their choice of carriers or service quality, and we stand behind our promises with a guarantee. Our exclusive cost modeling system is seamlessly integrated into a user-friendly online interface that has established a benchmark in the small parcel sector, offering sophisticated, enterprise-grade solutions tailored for businesses of all sizes. With our cutting-edge technology, which leverages over $1 billion in real-time market insights, we have positioned ourselves as the leading provider of negotiation software and tangible results in the industry. By taking an objective look at their expenses, shippers can achieve significant reductions in shipping costs more quickly and efficiently than attempting to do so independently. We thoroughly examine your invoice data, juxtaposing your specific shipping patterns against carrier profitability indicators to facilitate better carrier agreements. In addition, our continuous weekly audits of invoices ensure that you receive savings on any lost or damaged packages, as we proactively manage claims through our platform, reinforcing our commitment to delivering value at every step. This comprehensive approach not only enhances your bottom line but also streamlines your shipping operations, making it easier than ever to optimize costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 

Integrations

Klaviyo No 

Pricing Details

Please schedule a free call with us to learn more about pricing.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LateShipment Inc.

Founded

2012

Country

United States

Website

www.lateshipment.com

Vendor Details

Company Name

ShipSigma

Country

United States

Website

shipsigma.com

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import No 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics Yes 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit No 
Automated Claim Filing No 
Carrier Invoice Auditing No 
Cost Recovery Reporting No 
Data Import No 
Exceptions Management No 
Package Analytics No 
Predictive Analytics No 
Shipping Monitoring No 
Shipping Optimization No 
Third Party Management No 

Alternatives

Alternatives

LateShipment.com Reviews

LateShipment.com

LateShipment Inc.