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Description
LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance.
Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.
Description
Setting up our service is straightforward, and it offers security, adaptability, dependability, and scalability to meet your evolving requirements. Enhance your delivery performance right now and effortlessly generate a unified label that works for all your carriers, allowing you to dedicate more time to the core aspects of your business. Discover how we support companies similar to yours in shipping to any location worldwide by leveraging our extensive network of both global and national carriers. Select the most suitable carrier for each shipping destination and manage all your carriers with ease and efficiency. With our sophisticated reporting suite, you can gain valuable insights, boost operational efficiencies, and respond rapidly to changes. By utilizing the power of your data, you can truly understand the needs of your customers. Additionally, our API integrations can enhance your current tools, or you can connect directly with the most popular carriers and platforms in your industry. It's crucial to recognize that exceptional customer experiences are intentionally crafted, not left to chance. This is why numerous retailers are prioritizing the enhancement of the overall eCommerce customer journey. Focus on creating a seamless experience that keeps customers coming back.
API Access
Has API
No
API Access
Has API
No
Integrations
Klaviyo
No
Pricing Details
Please schedule a free call with us to learn more about pricing.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LateShipment Inc.
Founded
2012
Country
United States
Website
www.lateshipment.com
Vendor Details
Company Name
Scurri
Founded
2010
Country
Ireland
Website
www.scurri.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Parcel Audit
Auditing & Claim Filing Services
Yes
Automated Audit
Yes
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
No
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
Yes
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
Yes
Transportation Management
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
Yes
