Average Ratings 0 Ratings
Average Ratings 0 Ratings
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Description
LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance.
Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.
Description
ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cargo
No
Deliverr
No
Descartes Peoplevox
No
Digital iD
No
EasyPost
No
Gorgias
No
Happy Returns
No
Klaviyo
Yes
NetSuite
No
Picqer
No
Integrations
Cargo
Yes
Deliverr
Yes
Descartes Peoplevox
Yes
Digital iD
Yes
EasyPost
Yes
Gorgias
Yes
Happy Returns
Yes
Klaviyo
No
NetSuite
Yes
Picqer
Yes
Pricing Details
Please schedule a free call with us to learn more about pricing.
Free Trial
Yes
Free Version
Yes
Pricing Details
$82 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LateShipment Inc.
Founded
2012
Country
United States
Website
www.lateshipment.com
Vendor Details
Company Name
ReturnGO
Country
Israel
Website
returngo.ai/
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Parcel Audit
Auditing & Claim Filing Services
Yes
Automated Audit
Yes
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
No
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
Yes
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
