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Description
LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance.
Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.
Description
ProfitTrust provides a platform that automates the recovery of expenses and optimizes shipping costs for businesses utilizing major carriers like FedEx, UPS, and DHL. By continuously auditing shipping transactions, it identifies issues such as late deliveries and lost packages, as well as errors in billing or invoicing, subsequently claiming refunds or adjustments for the client without requiring any manual intervention. The system seamlessly integrates with both carrier data feeds and the shipping systems of clients, offering dashboards that display cumulative savings and metrics related to audit coverage while employing machine-learning algorithms to uncover patterns of carrier underperformance and pricing discrepancies. The implementation process is designed to be non-intrusive, ensuring there are no alterations needed to vendor contracts or operational workflows, allowing clients to start reaping savings with minimal effort. Essentially, ProfitTrust transforms what has traditionally been a cost center for shipping expenses into an asset that can generate recoverable funds by automatically retrieving concealed refunds and promoting superior carrier performance. This innovative approach not only enhances financial efficiency but also empowers companies to better manage their shipping logistics.
API Access
Has API
No
API Access
Has API
No
Integrations
FedEx Ship Manager
Yes
Klaviyo
No
POSTIDENT
Yes
UPS Ready
Yes
Pricing Details
Please schedule a free call with us to learn more about pricing.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LateShipment Inc.
Founded
2012
Country
United States
Website
www.lateshipment.com
Vendor Details
Company Name
ProfitTrust
Founded
2018
Country
United States
Website
www.profit-trust.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Parcel Audit
Auditing & Claim Filing Services
Yes
Automated Audit
Yes
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
No
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
Yes
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
