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Description
Latchel streamlines your maintenance inquiries and connects residents with professionals for services like house cleaning, furniture assembly, and emergency assistance. As a unique platform, Latchel merges revenue-enhancing resident amenities with maintenance software, enabling property managers to provide exceptional customer support. By acting as your primary communications team, Latchel helps safeguard your valuable time. This innovative service delights residents with a blend of lifestyle and financial benefits, maintaining an impressive average rating of 4.8 out of 5 stars for resident satisfaction. For the first time, property managers can boost their income through an unparalleled resident amenity while simultaneously enhancing their maintenance offerings within a single platform. Additionally, the platform ensures that 5-star resident reviews are automatically shared across your online profiles, giving your marketing efforts a significant lift. With Latchel's communication team serving as your dedicated customer service center, you can focus on what truly matters. This comprehensive approach not only improves resident engagement but also elevates the overall standard of property management.
Description
Mirigi is an advanced digital concierge and management platform designed specifically for luxury condominiums, homeowners associations, and branded residences. Residents can access all building services through a branded application, an in-unit touchscreen panel, or even WhatsApp, enabling features such as making amenity reservations, tracking packages, authorizing visitors, managing valet services, submitting maintenance requests, ordering from restaurants, handling expenses, and facilitating online payments. At the core of this system is Miri, an AI-powered concierge agent that proactively manages requests rather than merely responding, efficiently placing orders, calling for valet services, and booking amenities in the preferred language of each resident.
Staff members utilize a comprehensive real-time console that offers tailored views for various teams, including front desk, concierge, management, security, valet, maintenance, and restaurant staff, all backed by an AI assistant that translates simple instructions into coordinated actions. The platform integrates a building automation gateway that connects gates, lighting systems, cameras, and pool sensors, all conveniently managed through a single application.
With a foundation built on two decades of experience in luxury residential operations, Mirigi has established offices in key locations such as Miami, Montevideo, and Punta del Este, ensuring a wide reach and robust support for high-end living. This commitment to excellence in service and technology positions Mirigi as a leader in enhancing the residential experience for its users.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
No
Google Calendar
No
Rent Manager
No
RentRedi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$650/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Latchel
Country
United States
Website
latchel.com
Vendor Details
Company Name
Khimo
Founded
2017
Country
Uruguay
Website
www.mirigi.com
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
