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Description
Lanvera stands out as a premier document outsourcing and technology firm that focuses on the creation, distribution, and preservation of secure customer communications, which encompass invoices, statements, tax documents, collection letters, and other essential business materials delivered through print/mail and electronic channels. The dependable archiving of these documents is crucial not only for regulatory compliance but also for effective customer service. Adhering to best practices necessitates storing an exact replica of what was dispatched to the customer, including promotional materials, rather than merely keeping them in text-based formats. Whether utilizing ECM platforms or dedicated storage servers, Lanvera ensures that the PDFs provided are meticulously indexed according to your requirements, enhancing accessibility and organization. This comprehensive approach empowers businesses to maintain a transparent record of communications while safeguarding sensitive information.
Description
Retain unified archive is the best choice to move from one email platform into another quickly, securely, and effectively. Retain provides a complete business communication archive solution that makes it easy to migrate and long-term preservation, discovery and preservation of communication data. This is essential for organizations in order to comply with data retrieval and archiving laws and regulations. The Retain Archive is accessible from multiple access points including the Retain mobile application, the end-user email client and the browser-based Web Access client. You can also search and browse the archive directly from the Offline Archive viewer. Business communication archive data can be exported to a portable, standalone archive viewer. Administrators can set up policies in Retain to specify the email, mobile and social media data they want to archive.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Gmail
No
Microsoft 365
No
Microsoft Exchange
No
MyRepChat
No
Integrations
Gmail
Yes
Microsoft 365
Yes
Microsoft Exchange
Yes
MyRepChat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lanvera
Website
lanvera.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/retain-unified-archiving
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
No
Product Features
Email Archiving
Access Control
Yes
Backup Management
No
Compliance Management
Yes
Data Deduplication
Yes
Data Export
Yes
Encryption
Yes
Retention Management
Yes
Storage Management
No
Threat Protection
No
eDiscovery
Yes
