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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Language I/O simplifies the process for Fortune 500 companies to overcome language obstacles, enabling them to deliver customer support on a global scale. By seamlessly integrating with your CRM, LIO allows English-speaking support agents to interact in real-time with customers across more than 100 different languages through chat, email, and other channels. Our advanced machine translation platform can be set up within hours, ensuring that your unique company terminology is consistently and accurately translated. We pride ourselves on being the central hub for multilingual customer support, making your transition as smooth as possible. You can specify the terminology you want included in your glossary, ensuring that industry-specific language is properly translated every time. There's no need to invest exorbitant amounts or endure lengthy waits to train a neural machine translation engine; our efficient service will have you operational almost instantly. With Language I/O, you can focus on what matters most—providing excellent support to your customers worldwide.

Description

Traneasy serves as a real-time translation solution for chat, specifically designed for cross-border ecommerce and customer support teams. It offers bidirectional translations across various platforms such as WhatsApp, LINE, Zalo, Telegram, and other communication channels, accommodating over 200 languages. By utilizing Traneasy, teams can enhance their interactions with multilingual customers, streamline their support processes, and engage with global buyers in a more effective manner. This tool not only optimizes communication but also fosters stronger international relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Oracle CRM On Demand Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

Oracle CRM On Demand No 
Salesforce No 
Zendesk No 

Pricing Details

$499 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Language I/O

Founded

2011

Country

United States

Website

languageio.com

Vendor Details

Company Name

Traneasy

Website

www.yfanyi.com

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