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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Language I/O simplifies the process for Fortune 500 companies to overcome language obstacles, enabling them to deliver customer support on a global scale. By seamlessly integrating with your CRM, LIO allows English-speaking support agents to interact in real-time with customers across more than 100 different languages through chat, email, and other channels. Our advanced machine translation platform can be set up within hours, ensuring that your unique company terminology is consistently and accurately translated. We pride ourselves on being the central hub for multilingual customer support, making your transition as smooth as possible. You can specify the terminology you want included in your glossary, ensuring that industry-specific language is properly translated every time. There's no need to invest exorbitant amounts or endure lengthy waits to train a neural machine translation engine; our efficient service will have you operational almost instantly. With Language I/O, you can focus on what matters most—providing excellent support to your customers worldwide.

Description

Parley Voice is a desktop application compatible with both Windows and macOS that enables real-time voice translation during online meetings. It effectively manages your microphone input by routing it through a translation service, forwarding the translated audio to a meeting platform via a virtual microphone, while simultaneously converting the meeting's audio into speech that you can hear through your headphones. Additionally, the application provides bilingual captions, retains a history of these captions on your device, and allows for the export of captions in SRT format. It's tailored for both individual users and teams who engage in platforms like Zoom, Google Meet, and Microsoft Teams, eliminating the need for other participants to download Parley or set up an account. The app offers translation options through Qwen and Doubao, with the range of languages available varying based on the chosen model and settings. Billing for usage occurs based on the duration of connection, deducted from a prepaid wallet balance, and includes silent periods, meaning there's no requirement for a recurring Parley subscription. Furthermore, the audio selected for translation is processed through a cloud service, ensuring efficient and seamless communication across diverse languages. This innovative solution not only enhances understanding in multilingual environments but also fosters collaboration among team members from different linguistic backgrounds.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle CRM On Demand Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

Oracle CRM On Demand No 
Salesforce No 
Zendesk No 

Pricing Details

$499 per month
Free Trial No 
Free Version No 

Pricing Details

$0.07/minute
Qwen: $0.070 per connected minute; Doubao: $0.148 per connected minute. Usage is charged against prepaid wallet credit, with a $1 minimum top-up. Connected time is billed, including silence. No recurring subscription is required.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Language I/O

Founded

2011

Country

United States

Website

languageio.com

Vendor Details

Company Name

Vector Consensus (Parley Voice)

Country

China

Website

parleyvoice.com/meeting-translation

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