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Average Ratings 0 Ratings
Description
Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.
Description
The PDFix SDK empowers users to automatically enhance the accessibility of existing PDF documents. It facilitates the conversion of standard PDFs into high-quality, accessible PDF/UA formats. With its auto-tagging capability, the SDK identifies crucial document elements such as text, images, tables, headers and footers, headings, lists, and reading order. By enabling automated batch processing, it not only saves valuable time but also significantly lowers remediation expenses. If you've ever attempted to extract information from multiple PDF files, you certainly understand the challenges involved. Utilizing advanced machine learning techniques, the SDK has developed an algorithm that enables seamless and structured data extraction. As a result, users can easily identify various logical components, including text, headings, images, tables, headers and footers, and lists. Furthermore, it allows for scraping data from PDFs and converting it into your preferred formats, such as HTML, CSV, JSON, or XML, making the process much more efficient and user-friendly. This functionality is particularly beneficial for organizations aiming to improve their document accessibility and streamline data management.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dixa
No
Flip
No
Intercom
No
Salesforce
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$490 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Lang.ai
Country
Spain
Website
www.lang.ai/
Vendor Details
Company Name
PDFix
Country
Slovakia
Website
pdfix.net
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Annotations
Yes
Convert to PDF
No
Digital Signature
Yes
Encryption
No
Merge / Append
Yes
PDF Reader
Yes
Watermarking
Yes