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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

Description

Uncover, monitor, and safeguard your vulnerable assets effectively. By supplying us with key details, like your company domain(s), we utilize 'NVADR' to unveil your perimeter attack landscape and keep an eye out for potential sensitive data breaches. A thorough evaluation of vulnerabilities is conducted on the identified assets, pinpointing security concerns that could have a real-world impact. We maintain constant vigilance over the web for any leakage of code or confidential information, promptly alerting you if any data pertaining to your organization is compromised. A comprehensive report featuring analytics, statistics, and visual representations of your organization's attack surface is generated. Leverage our Asset Discovery Platform, NVADR, to thoroughly identify your Internet-facing assets. Discover verified shadow IT hosts along with their in-depth profiles and efficiently manage your assets in a Centrally Managed Inventory, enhanced by auto-tagging and classification. Stay informed with notifications regarding newly identified assets and the potential attack vectors that may jeopardize them, ensuring you are always one step ahead in protecting your organization. This proactive approach empowers your team to respond swiftly to emerging threats.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Dixa Yes 
Flip Yes 
Google Cloud Platform No 
IBM Cloud No 
Intercom Yes 
Microsoft Azure No 
Salesforce Yes 
Slack No 
Zendesk Yes 

Integrations

Amazon Web Services (AWS) Yes 
Dixa No 
Flip No 
Google Cloud Platform Yes 
IBM Cloud Yes 
Intercom No 
Microsoft Azure Yes 
Salesforce No 
Slack Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Vendor Details

Company Name

RedHunt Labs

Founded

2019

Country

United Kingdom

Website

redhuntlabs.com/nvadr

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence No 
Two-Factor Authentication No 
Vulnerability Management No 

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