Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Switch Center is a comprehensive software solution designed for managing and monitoring network switches, routers, and hubs from various vendors that utilize SNMP BRIDGE-MIB, enabling users to efficiently discover, monitor, and analyze network performance and connectivity. This tool allows connection through any network port without requiring remote agents or special configurations, enhancing user convenience. The innovative monitoring engine excels in delivering thorough network topology mapping and performance insights for both local and remote devices, including details about interconnecting trunks and VLANs. It accommodates SNMPv1/2 and SNMPv3 discovery methods, featuring VLAN monitoring and port mapping functionalities. The integrated central software viewer caters to different management levels, facilitating automatic network discovery and mapping while employing OSI Layer 2 and Layer 3 topology monitoring, complemented by real-time reporting capabilities. Furthermore, Switch Center can significantly streamline IT operations by providing a clearer understanding of network dynamics and fostering proactive management strategies.
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
No
API Access
Has API
No
Integrations
Jitsi
No
Pricing Details
$99 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lan-Secure
Founded
2005
Country
United States
Website
www.lan-secure.com/SwitchCenterDetails.htm
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No