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Description
Created by Input Output, the team that brought Cardano and Midnight Network to life, Lace is your native gateway to both ecosystems and the wider Web3 world. Take full control of your public and shielded assets, backed by built-in guidance that grows with you.
Lace is the single, trusted home for your digital assets — on mobile and browser, so you never miss a beat. Cardano, Bitcoin, and Midnight all live together in one clean interface, so you can finally leave the chaos of multiple wallets behind.
From DeFi exploration and Cardano governance to shielded transactions on Midnight, everything you need is in one place — built for anyone ready to take ownership of their digital future.
The best part? There's plenty more to come. Bitcoin DeFi, RealFi integrations, and a growing feature set mean Lace is always moving forward — built for where you are now, and where Web3 is headed next.
Description
Lace serves as a revenue automation platform fueled by AI, aimed at enhancing the effectiveness of call centers, especially within the home services sector. By leveraging conversational intelligence software, it allows businesses to increase revenue from their call centers without requiring extra financial outlay, as it meticulously analyzes all phone interactions and suggests industry-leading strategies for securing more bookings. The platform delivers immediate call assessments, shedding light on service interactions, customer qualifications, objections raised, and the performance of customer service representatives, enabling swift interventions to mitigate losses. Furthermore, it uncovers patterns related to significant detractors, CSR shortcomings, and overall call evaluations, which aids companies in making strategic decisions that bolster revenue. Lace empowers customer service representatives by streamlining the process of job closure, eliminating the tedious task of extensive call reviews while providing practical insights based on real conversations and the best practices in the HVAC and plumbing industries. Ultimately, Lace not only facilitates improved performance metrics but also fosters a more efficient and effective customer engagement strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple iOS
Yes
Bitcoin
Yes
Brave Browser
Yes
Cardano
Yes
Google Chrome
Yes
Google Play
Yes
Integrations
Apple iOS
No
Bitcoin
No
Brave Browser
No
Cardano
No
Google Chrome
No
Google Play
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lace
Founded
2022
Website
www.lace.io
Vendor Details
Company Name
Lace
Country
United States
Website
www.lace.ai/
Product Features
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
