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Description
Utilize the LabiKnow Knowledge Base to address your customers' inquiries and concerns around the clock, providing exceptional self-service support. This platform features a user-friendly online editor that enables the creation of engaging content tailored for your audience. You can incorporate images, videos, tutorials, call-to-action buttons, and emphasize key segments, as well as include code samples. Your customers will have the flexibility to access answers to their queries or solutions to their problems on both desktop and mobile devices, or they can reach out to you through a ticketing system via email. The LabiKnow help center software also allows for easy design customization to align with your brand identity. By implementing this solution, you can significantly decrease the volume of incoming customer support requests by as much as 80%. Rather than spending time responding to repetitive questions or copying and pasting information, empower your customers to find the answers they need independently. There's no requirement for complex chatbot setups; simply enable users to search for information effortlessly by entering relevant keywords or phrases in the help widget. This streamlined process not only enhances user experience but also boosts overall efficiency for your support team.
Description
Quosera features a sleek and contemporary design developed with Twitter's Bootstrap framework, which is familiar to many designers. Its backend utilizes a well-known M-V-C architecture, allowing for easy functional customization of the application. By utilizing oembed, users can effortlessly incorporate rich media content into their questions and answers by simply pasting links from platforms like YouTube, Facebook, and Twitter. This means that users can enhance their contributions with various rich media URLs, such as those from YouTube videos, Twitter posts, and Soundcloud audio clips. Quosera employs iframes to effectively manage the integration of this rich media. Additionally, the Quosera editor is equipped to handle mathematical and scientific equations through MathJax, making it an ideal choice for academic and research institutions. Users can input equations in TeX, MathML, or ASCIImath formats, providing versatility in how they present their mathematical content. Overall, Quosera stands out as a powerful tool for those looking to blend rich media with academic rigor.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$99 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LabiKnow
Founded
2019
Country
United States
Website
labiknow.com
Vendor Details
Company Name
Sopan Technologies
Founded
2011
Country
India
Website
www.quosera.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal