Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
Description
Hallisoft is a global provider for travel and hotel software and technology. Our company has been in operation since 1999. Our customer base includes customers from Australia, Canada, the USA, SE Asia, and SE Asia.
Software includes RezEasy Cloud PMS, web-based property management and booking engine, RezEasy Single (hotel reservation engine - one property) and RezEasy Portal.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Excel
Yes
Octorate
No
SiteMinder
No
eZee Centrix
No
Integrations
Microsoft 365
No
Microsoft Excel
No
Octorate
Yes
SiteMinder
Yes
eZee Centrix
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$649.00/one-time
Price is a one off payment based on number of rooms starting at US $649 (SaaS option also available from $35 per month)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/
Vendor Details
Company Name
Hallisoft
Founded
1999
Country
UK
Website
hallisoft.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No