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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.

Description

Hallisoft is a global provider for travel and hotel software and technology. Our company has been in operation since 1999. Our customer base includes customers from Australia, Canada, the USA, SE Asia, and SE Asia. Software includes RezEasy Cloud PMS, web-based property management and booking engine, RezEasy Single (hotel reservation engine - one property) and RezEasy Portal.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Excel Yes 
Octorate No 
SiteMinder No 
eZee Centrix No 

Integrations

Microsoft 365 No 
Microsoft Excel No 
Octorate Yes 
SiteMinder Yes 
eZee Centrix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$649.00/one-time
Price is a one off payment based on number of rooms starting at US $649 (SaaS option also available from $35 per month)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LUCID

Founded

2001

Country

India

Website

www.lucidpromis.com/hotel-messenger-software/

Vendor Details

Company Name

Hallisoft

Founded

1999

Country

UK

Website

hallisoft.com

Product Features

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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