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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.

Description

Not only does our solution serve as a POS, but it also provides a comprehensive ERP platform tailored specifically for the restaurant sector. It boasts seamless integration with online food ordering services, payment processors, customer relationship management systems, loyalty programs, and accounting tools. Users can opt for hybrid, cloud, or on-premise configurations, ensuring functionality both online and offline without relying on an internet connection. Harness the advantages of analytics and gain immediate access to essential information, empowering your team to make informed, data-driven choices. Our dedicated technical support staff is knowledgeable and consistently available to deliver timely assistance. Rely on our industry expertise, ongoing innovation, and strategic vision to effectively meet the needs of the restaurant business. LUCID Restaurant ERP offers a comprehensive solution for restaurants, chains, bars, and microbreweries, specifically designed to enhance operational efficiency and foster growth. You can select a tailored digital menu that aligns with your brand identity or utilize our contactless food ordering application. Additionally, optional features such as digital invoicing and payment processing are available, allowing for the management of online orders across various brands and locations seamlessly. This solution is crafted to adapt to the evolving demands of the hospitality industry, ensuring that your establishment remains competitive and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Excel Yes 
Reelo No 

Integrations

Microsoft 365 No 
Microsoft Excel No 
Reelo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LUCID

Founded

2001

Country

India

Website

www.lucidpromis.com/hotel-messenger-software/

Vendor Details

Company Name

LUCID

Founded

2001

Country

India

Website

lucidpos.com

Product Features

Product Features

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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