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Description

Stay engaged with your peers and the financial sector while ensuring that your discussions are secure and compliant, even in remote settings. LSEG Messenger is offered at no cost with Eikon. With access to trusted connections in over 30,000 firms spanning more than 180 countries, it serves as your comprehensive platform for chatting, sharing updates, accessing live data, visualizing charts, and utilizing analytics—all through our secure hosted network. This application can function independently of an Eikon subscription, making it versatile for users. Initiating your experience with LSEG Messenger is straightforward and user-friendly, accommodating various connection preferences. Designed as a collaboration tool rich in features, it prioritizes security and compliance. Furthermore, all users of LSEG Messenger undergo screening and validation against World-Check, our extensive global risk-intelligence database. You can also access LSEG Messenger while on the go with the free Eikon App, compatible with all major mobile devices, allowing seamless connections with thoroughly vetted buy and sell-side firms worldwide. This means that no matter where you are, you can stay informed and connected with confidence.

Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Global Relay Yes 
AccessFintech No 
Appian No 
Arctera Insight Archiving No 
Citrix Workspace No 
Confluence No 
Eikon Yes 
HERE Enterprise Browser No 
Hammerstone Markets No 
LINE No 
PagerDuty No 
Saphyre No 
ServiceNow No 
SteelEye No 
Telegram No 
Theta Lake No 
Verint Community No 
WeChat No 
Zapier No 
iPushPull No 

Integrations

Global Relay Yes 
AccessFintech Yes 
Appian Yes 
Arctera Insight Archiving Yes 
Citrix Workspace Yes 
Confluence Yes 
Eikon No 
HERE Enterprise Browser Yes 
Hammerstone Markets Yes 
LINE Yes 
PagerDuty Yes 
Saphyre Yes 
ServiceNow Yes 
SteelEye Yes 
Telegram Yes 
Theta Lake Yes 
Verint Community Yes 
WeChat Yes 
Zapier Yes 
iPushPull Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LSEG Data & Analytics

Founded

2018

Country

United Kingdom

Website

www.lseg.com/en/data-analytics/products/lseg-messenger

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Product Features

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

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