Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ensure your guests and staff never have to wait for a response by utilizing text notifications and LRS pager messages with just a quick tap. LRS Connect is designed to enhance your operational efficiency seamlessly. It allows you to engage with both guests and staff in their preferred manner. With support for SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect stands out as the ultimate on-site communication solution. You can keep track of your operations through an intuitive on-screen performance dashboard. Gain insights into guest and staff interactions, assess traffic patterns and operational efficiency, analyze detailed reporting data, and effortlessly export this information via CSV or through comprehensive APIs. Quickly add guests to your list, provide them with accurate wait times, and log customer preferences within seconds. For your staff, you can communicate instantly and assign tasks in real-time, ensuring everything runs smoothly. Manage your business from any location at any time using any browser across various devices, with no extra software needed. This flexibility enables you to stay connected and responsive, fostering a more efficient and enjoyable experience for everyone involved.
Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Long Range Solutions
Founded
1993
Country
United States
Website
www.lrsus.com/connect/
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/
Product Features
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No