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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Tavant’s Touchless Lending® LO.ai combines generative AI and advanced automation to optimize mortgage lending by empowering loan officers and borrowers alike. The platform automates routine workflows, reducing expenses and pipeline losses, while providing loan officers with AI-driven coaching to improve communication and conversion rates. LO.ai captures live conversation transcripts and personalizes borrower engagement using dynamic data summaries and interactive financial tools such as calculators and knowledge artifacts. Borrowers enjoy a seamless, secure mobile experience, including OTP verification and easy access to educational content that demystifies lending processes. The system supports touchless interactions that simplify document submission and data capture, enhancing speed and convenience. Designed to integrate with existing lending operations, LO.ai delivers a streamlined journey from application to loan closure. The platform’s focus on compliance ensures responsible AI usage in highly regulated financial environments. By improving both sides of the loan process, Tavant’s solution drives higher conversion and satisfaction rates.

Description

A specialized CRM and customer engagement solution designed to foster growth and build loyalty among contemporary lenders and financial organizations. As housing prices reach unprecedented heights, interest rates climb, and inventory remains scarce, many borrowers find themselves uncertain about how to realize their aspirations of homeownership. Even with a notable decline in mortgage applications, owning a home remains a crucial investment in the United States. In a conversation with Global Markets Reporter Jill Malandrino, Joe Welu, the Founder and CEO of Total Expert, discussed strategies for lenders to maintain engagement with prospective homebuyers and support their dreams of owning a home. The Total Expert platform is meticulously crafted to cater to the specific requirements of lending and financial institutions, ensuring that digital interactions are as impactful as traditional face-to-face experiences while emphasizing scalable personalization. This approach not only enhances customer relationships but also positions lenders to effectively navigate the complexities of today's housing market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Capacity No 
Cyclr No 
Denim Social No 
Facebook No 
Insider One No 
LinkedIn No 
X (Twitter) No 

Integrations

Capacity Yes 
Cyclr Yes 
Denim Social Yes 
Facebook Yes 
Insider One Yes 
LinkedIn Yes 
X (Twitter) Yes 

Pricing Details

$5000
Free Trial Yes 
Free Version No 

Pricing Details

$69 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tavant

Founded

2001

Country

United States

Website

tavant.com/products/lo.ai/

Vendor Details

Company Name

Total Expert

Website

totalexpertinc.com

Product Features

Product Features

Real Estate Agency

Calendar Management Yes 
Client / Property Matching No 
Client Database Yes 
Commission Management Yes 
Contact Management Yes 
Contract Management No 
Email Marketing Yes 
Flyer / Catalog Printing Yes 
Lead Management Yes 
Listing Management Yes 
Property Database Yes 
Website Management Yes 

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