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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tavant’s Touchless Lending® LO.ai combines generative AI and advanced automation to optimize mortgage lending by empowering loan officers and borrowers alike. The platform automates routine workflows, reducing expenses and pipeline losses, while providing loan officers with AI-driven coaching to improve communication and conversion rates. LO.ai captures live conversation transcripts and personalizes borrower engagement using dynamic data summaries and interactive financial tools such as calculators and knowledge artifacts. Borrowers enjoy a seamless, secure mobile experience, including OTP verification and easy access to educational content that demystifies lending processes. The system supports touchless interactions that simplify document submission and data capture, enhancing speed and convenience. Designed to integrate with existing lending operations, LO.ai delivers a streamlined journey from application to loan closure. The platform’s focus on compliance ensures responsible AI usage in highly regulated financial environments. By improving both sides of the loan process, Tavant’s solution drives higher conversion and satisfaction rates.

Description

Loandock serves as an AI-driven platform designed for mortgage processing, catering to independent mortgage banks, brokers, and loan officers who manage their own files. Its intelligent assistant, Clara, seamlessly integrates with clients' existing loan origination systems and lender portals to compile loan packages, gather and verify necessary documents, pre-underwrite files, submit them to lenders, and handle any conditions that may arise. Clara proactively communicates with borrowers and third parties, which include title companies, insurance providers, employers, homeowners associations, servicers, and payoff entities, via text and email. She meticulously checks the submitted documents against each specific requirement, prompts for corrections if details are missing, and organizes materials according to the relevant conditions. Any inquiries that necessitate human judgment are directed to the client’s processing team, while the authority for credit decisions and final clearance of conditions rests with lender underwriters. Additionally, processors have the flexibility to interact with Clara through various platforms such as Slack, Microsoft Teams, email, text, or directly through the Loandock dashboard, thereby enhancing their operational efficiency. This multifaceted support ensures a streamlined mortgage processing experience for all users involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

ARIVE No 
Encompass No 
LendingPad No 
Microsoft Teams No 
Slack No 

Integrations

ARIVE Yes 
Encompass Yes 
LendingPad Yes 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

$5000
Free Trial Yes 
Free Version No 

Pricing Details

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tavant

Founded

2001

Country

United States

Website

tavant.com/products/lo.ai/

Vendor Details

Company Name

Loandock

Website

www.loandock.com

Product Features

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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