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Description
Scalability is a hallmark of LINXS Communications. As your business grows, so will the need for additional VoIP service. Let us handle all the work so you can concentrate on your business.
Linxs Communications Cloud PBX business VoIP phone systems can help you save money on your phone bills while improving your business communications.
LINXS Communications allows you to receive and make calls directly from your desktop using a softphone or your mobile phone. Hardware shouldn't be an obstacle to entry.
Gigabit phones offer superior clarity to analog phones. You can choose from 110+ unique features. Plug and play VoIP phones are what you need to make your business successful. Support is available in the United States 24 hours a day, 7 days a week, 365 days a year. You will always receive the same response to your emails or calls.
Description
Content Guru’s cloud-based customer engagement platform, storm®, serves as a solution for numerous major global organizations. It equips businesses across diverse industries with an intuitive and comprehensive interface, facilitating the resolution of customer inquiries and issues while maintaining high service quality. By effortlessly integrating with external databases, storm enhances existing systems and expands capabilities, ultimately improving the customer experience. This platform empowers hundreds of the world’s leading companies to create outstanding customer interactions. Building on its foundational cloud contact center features such as IVR, ACD, and omni-channel support, users gain access to a variety of advanced modules, ensuring that both customer and agent experiences are maximized. Additionally, storm offers a suite of built-in functionalities, including workforce management (WFM) and customer relationship management (CRM) tools, further enhancing operational efficiency. Overall, storm is designed to adapt to the evolving needs of organizations while delivering exceptional service.
API Access
Has API
API Access
Has API
Integrations
AWS AI Services
Google Cloud Contact Center AI
IBM watsonx Assistant
storm Customer Knowledge System (CKS)
Integrations
AWS AI Services
Google Cloud Contact Center AI
IBM watsonx Assistant
storm Customer Knowledge System (CKS)
Pricing Details
$19.95
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LINXS Communications
Founded
2020
Country
United States
Website
www.linxscom.com
Vendor Details
Company Name
Content Guru
Founded
2005
Country
United Kingdom
Website
www.contentguru.com/en-gb/products/front-office-cx/storm-contact/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning