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features
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support

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Description

With LINK Services, you have immediate access to test specifications, supplier communications, test failures, lab notifications, corrective actions, and performance metrics. This innovative application for managing Product Compliance Testing is designed specifically to streamline the processes involved in product and material testing and conformity. It offers supply chain partners a suite of tools to effectively organize and communicate about tasks and analytics related to testing programs, including test ordering, results, lab reporting, corrective actions, product certificates, bills of materials, and other crucial quality management activities. By connecting brand and retailer enterprise systems such as PLM and ERP/SAP with suppliers and testing laboratories—whether in-house or third-party—LINK simplifies and consolidates all relevant data into one cohesive, lab-agnostic platform. This ensures that all stakeholders can efficiently access and share critical information, ultimately enhancing collaboration and compliance across the entire supply chain.

Description

MediaLab's Intelligent Quality Engine (IQE) solution is designed to deliver powerful automation for laboratory non-conforming event management processes. IQE eliminates the need for paper-based, manual investigation and CAPA processes while reducing cost and supporting the quality improvement program. IQE helps your laboratory follow corrective and preventive action standards as outlined by CAP, joint commission, ISO, and other accrediting bodies. You'll benefit from a streamlined approach that supports your regulatory compliance. Start by using our online form templates, or create your own. Allow employees to create events as problems arise. MediaLab will route your event through each phase of the event management lifecycle, from initial event description to risk analysis, closure, and change effectiveness evaluations. Your current processes and forms work beautifully in IQE.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MediaLab Document Control No 

Integrations

MediaLab Document Control Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing is an annual subscription based on the number of seats. Request a quote to get an accurate price estimation!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Green Arrow Labs

Founded

2005

Country

United States

Website

www.greenarrowlabs.com/Solutions/Software

Vendor Details

Company Name

MediaLab

Founded

1995

Country

United States

Website

www.medialab.com/iqe-for-laboratories

Product Features

CAPA

Audit Management No 
CAPA Planning No 
Change Management No 
Complaint Management No 
Incident Management No 
Nonconformance Tracking No 
Quality Control No 
Risk Management No 
Root Cause Analysis No 
Training Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Product Features

CAPA

Audit Management Yes 
CAPA Planning Yes 
Change Management Yes 
Complaint Management Yes 
Incident Management Yes 
Nonconformance Tracking Yes 
Quality Control Yes 
Risk Management Yes 
Root Cause Analysis Yes 
Training Management Yes 

LIMS

Audit Trail Yes 
Certificates of Analysis Yes 
Data Import / Export Yes 
Electronic Laboratory Notebook No 
Inventory Management No 
Lab Instrument Interface Yes 
Reporting & Statistics Yes 
Sample Tracking Yes 
Specification Management No 
Workflow Management Yes 

Alternatives

Alternatives

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