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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

The product setup, policy design, underwriting, servicing, and claims management are all flexible and parameter-driven, eliminating the need for any IT programming. It accommodates both unit-linked and traditional product lines for individual and group business, managing the entire policy lifecycle from quotation right through to claims. Additionally, it features automated payment options such as direct credit, telegraphic transfer, or cheque printing for claims and commissions, complete with predefined authorization limits. A double-entry ledger is utilized for all financial transactions, providing detailed margin analysis and a standard automated interface to corporate ledgers. The system supports multiple languages, including Arabic, tailored to user or client preferences for both input screens and outgoing communications, including emails. Furthermore, clients and brokers can independently manage their services online, facilitating straight-through processing for new business. The workflow is enhanced by RAG-rated "to-do" lists for individual operators, allowing for comprehensive monitoring and task management. This creates an efficient ecosystem that not only streamlines operations but also improves user experience significantly.

Description

Zemam is a comprehensive, cloud-centric ERP solution designed specifically for small and medium enterprises in Egypt and the MENA region, focusing on Arabic users. Its infrastructure is built on a robust IFRS-compliant, double-entry accounting system that seamlessly integrates Egyptian VAT and direct e-invoicing through the Egyptian ETA, while maintaining a full audit trail. The retail and restaurant point-of-sale (POS) system operates entirely offline and synchronizes automatically, ensuring that sales operations remain uninterrupted. Inventory management is flexible, allowing for costing methods like WAC or FIFO, and includes tracking for batches and expiry dates across various warehouses and branches. Real-time posting to a unified general ledger covers various functions, including sales, purchases, treasury operations, cheque management, installments, and multi-currency handling under IAS 21, alongside features for manufacturing, fixed assets management, human resources, payroll, and customer relationship management. A nearly complete mobile application and a desktop POS system enhance Zemam's usability both in the field and at checkout counters. With an RTL Arabic-first interface, which also supports English, Zemam incorporates multi-tenant data isolation, role-based access permissions, and structured approval workflows. Users can easily import their data via Excel, supported by onboarding assistance, and can begin using the platform for free without the need for a credit card, making it an accessible option for businesses in the region. Additionally, Zemam’s commitment to user-friendly design means that even those new to ERP systems can navigate its functionalities with ease.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ChatGPT No 
Claude No 

Integrations

ChatGPT Yes 
Claude Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25/month
Zemam uses modular subscription pricing — you pay only for what you use.

The Core plan (Accounting, Sales, Purchases, and Inventory) starts at
1,500 EGP/month (~$30) and includes 3 users, 1 branch, and 1 warehouse.

Optional add-on modules can be added as needed: Point of Sale, HR &
Payroll, Multi-currency, Installments & Cheques, and Fixed Assets.
Extra users, branches, warehouses, and POS terminals are billed per unit.

Annual billing includes 2 months free. A free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FIT

Founded

1990

Country

United Kingdom

Website

www.fitltd.com

Vendor Details

Company Name

Zemam

Founded

2026

Country

Egypt

Website

getzemam.com

Product Features

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates No 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management No 
Warehouse Management Yes 

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